Griscom Consulting LLPGriscom Consulting LLPGriscom Consulting LLP
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Nairobi

IT Officer

IT Officer

  • Post Date : August 10, 2024
  • Apply Before : August 16, 2024
  • 1 Application(s)
  • View(s) 4
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Job Detail

  • Job ID 7417

Job Description

About Us:

We are recruiting for a dynamic start-up in the digital media industry, focused on creating innovative and engaging content for our audience. We believe in leveraging cutting-edge technology to deliver high-quality digital experiences. Join us and be a part of our journey to revolutionize the digital media landscape.

Job Overview:

We are seeking a dedicated and knowledgeable IT Officer to support the setup and management of our IT infrastructure and application systems. The IT Officer will play a key role in maintaining a secure and efficient IT environment that supports our digital media operations. The ideal candidate will have a strong background in IT support, infrastructure management, and application systems, along with a passion for technology and innovation.

Key Responsibilities:

Infrastructure Setup and Management:

  • Assist in the design, implementation, and management of the IT infrastructure, including servers, networks, and cloud-based systems.
  • Ensure the infrastructure is secure, optimized for performance, and supports business operations.
  • Provide support in the setup and maintenance of hardware, software, and network systems.
  • Assist in establishing backup, recovery, and disaster recovery plans.

Application Systems Setup:

  • Support the deployment, configuration, and management of software applications and tools.
  • Install, configure, and maintain essential business applications, including content management systems, digital media tools, and productivity software.
  • Ensure the seamless integration of various systems to support business operations.
  • Implement and maintain basic security protocols and policies.
  • Work with other departments to understand their technology needs and provide appropriate solutions.

Security and Compliance:

  • Assist in developing and enforcing IT policies and procedures to ensure data security and compliance with industry standards.
  • Monitor systems for potential vulnerabilities and support the implementation of solutions to mitigate risks.

Support and Maintenance:

  • Provide ongoing support and maintenance for IT systems and infrastructure.
  • Troubleshoot and resolve technical issues in a timely manner.
  • Ensure regular maintenance and updates of all systems to guarantee optimal performance.
  • Monitor system performance and implement improvements as needed.

Project Assistance:

  • Support IT projects from conception to completion, ensuring timely delivery.
  • Collaborate with stakeholders to understand their requirements and assist in translating them into technical solutions.

Vendor Management:

  • Assist in managing relationships with external vendors, including supporting contract negotiations.
  • Support the evaluation and recommendation of new technologies and services that align with the company’s goals.

Team Collaboration:

  • Collaborate with other departments to understand their technology needs and assist in delivering solutions that enhance productivity and efficiency.
  • Provide technical support and guidance to team members and other departments as needed.

Qualifications:

  • Bachelor’s degree in Computer Science, Information Technology, or a related field.
  • Minimum of 3 years of experience in IT support or a related role, with a focus on infrastructure and application systems.
  • Proven experience in managing IT infrastructure and systems.
  • Strong knowledge of network and server management, cloud services, and cybersecurity.
  • Excellent problem-solving and analytical skills.
  • Strong communication and collaboration skills.

Soft Skills:

  • Experience in the digital media industry is a plus.
  • Familiarity with content management systems and digital asset management.
  • Ability to work independently and in a team-oriented environment.